Store Policies

PAYMENT AND SHIPPING 
Prices are listed in pounds sterling and payment is accepted via Paypal, allowing you to pay securely with a credit card, whether or not you have a Paypal account.

 

Orders are processed and shipped within 5 business days of receiving payment.

 

Artworks A3 and under in size are packaged flat in a clear cellophane bag or wrap and with a grey backing board to keep the work rigid and protected. Work is sent out in rigid recyclable cardboard mailers and clearly marked with ‘do not bend’ stamps. Large works on washi paper are rolled in recycled tissue paper and a cardboard mailing tube.

 

Delivery within the UK is via ‘first class signed for’ service and to the rest of the world via airmail ‘signed for’ services with tracking where available. 

 

International buyers are responsible for custom duties, taxes and fees by their government or postal service.

 

RETURNS/REFUNDS:

I hope you are happy with your order. If you have any problems at all with receiving an order, or are unhappy with an item ordered, please do contact me within 14 days of receiving the order. Please note that buyers are responsible for the shipping cost related to returning goods.