PAYMENT AND SHIPPING
Prices are listed in Pounds Sterling (GBP) and payment is accepted via Paypal, allowing you to pay securely with a credit card, whether or not you have a Paypal account. Alternatively, payment can be made through Stripe.
Orders are normally processed and shipped within 5 business days of receiving payment.
Flat artworks A3 and under in size are packaged flat in a clear cellophane bag or wrap and with a grey backing board to keep the work rigid and protected. Work is sent out in rigid recyclable cardboard mailers and clearly marked with ‘do not bend’ stamps.
Ceramics and wood pieces are normally wrapped in recycled paper packaging with compostable starch chips where required, and then inside cardboard parcel boxes. Sometimes recycled packaging will be used, including plastic bubble wrap, to reduce waste already in the system.
Delivery within the UK is via ‘tracked 24’ service and to the rest of the world via airmail ‘tracked’ services with tracking where available. Courier shipping is required for large, extra delicate or heavy pieces (normaly above 2.5kg at full packaged weight).
International buyers are responsible for custom duties, taxes, tariffs and fees by their government or postal service.
RETURNS/REFUNDS:
I hope you are happy with your order. If you have any problems at all with receiving an order, or are unhappy with an item ordered, please do contact me within 14 days of receiving the order. Please note that buyers are responsible for the shipping cost related to returning goods.